Our address is 6699 River Road Unit #130, Richmond BC, V7C 0E6.

We are located around the Oval Village. Adjacent to the Richmond Olympic Oval Community and Sports Centre. Our clinic is easily accessible and street level on River Road between Gilbert Road and Hollybridge Way.

The neighbouring businesses beside our storefront are Code Ninjas and Adore Vintage.

Yup, we do!

Direct Billing available with: Pacific Blue Cross , Canada Life, Manulife, Chambers of Commerce, Desjardins, Group Health, Equitable Life, Equitable Life of Canada, Industrial Alliance, Johnston Group, Claim Secure, La Capitale, CINUP, First Canadian, Alberta Blue Cross, RWAM, Peoples Corporation

We also provide a receipt for you to submit the claim yourself, incase your insurance company is not listed above.

**Please keep in mind that direct billing is a service and not guaranteed at every appointment due to issues with individual benefits plan, problems with submission portal or clinic logistic considerations

a). Prior to treatment, we will perform an assessment through health history questions and special orthopedic testing (if indicated). This will give our therapists the information to come up with a custom treatment plan that can suit you best to help you back on your path to wellness. By performing an assessment, it will give both you the patient and therapist an objective and subjective evaluation to the overall improvements of your body after the treatment.

b). During the hands-on treatment, you may experience some therapeutic discomforts. Our practitioners will be sure to check in with you when working in areas of discomfort to make sure we are not hurting you.

c). Once the treatment is complete, we will ensure that you understand the protocol of your homecare, to provide you with longer and lasting results, while bringing further awareness of your body, and areas of your lifestyle that may need adjustments.

Fill out the Health History Intake Form that can be found from your appointment confirmation email. If you are unable to fill it in online, you can do so at the clinic.

We recommend that you fill the intake form before your appointment to give you as much treatment time as possible.

We have ample pay parking right behind our clinic in the parkade

Credit card payment is available at the machine in the covered parkade or you can pay via mobile app:

Pay by Phone App - location 1853

Park Indigo App - location 265

There is limited free street parking on Pearson Way

You are able to cancel your appointment yourself through our online booking portal as long as it is more than 24 hours before your scheduled treatment time.

The earlier you are able to cancel your appointment that you cannot attend, will give your practitioner sufficient time to schedule others that require treatment.

If it is over the 24 hour cancellation period the clinic reserves the right to charge you for the full appointment fee if not given sufficient notice. Thank you for understanding.

It's completely normal to possibly feel sore or tender after your appointment. Especially if this is your first therapeutic treatment - your body is just taking its time to get used to the changes that are being made in the areas treated. A warm shower and rest can help speed up the recovery process, and any noticeable tenderness should start to subside in a couple days. The more you come in for regular maintenance the quicker your body will recover!

This is optional. You may bring a sports bra and sport shorts if you'd like, but not required. 

For massage therapy your practitioner may ask you to undress down to a level of comfort if lotion/oil is recommended. 

If you prefer to keep clothing on during your massage treatment, please wear something loose and comfortable to your appointment.  Massage oil / lotion may or may not be used in this situation.

Always communicate with your practitioner if you are uncomfortable at any time, this is your dedicated self-care time.

Debit, Mastercard, Visa, Amex, E-transfer

Certain practitioners are registered for ICBC treatments.  Please select the ICBC Initial and Subsequent Treatments on our online booking website.

For Registered Massage Therapy (RMT),  you are automatically approved for 12 sessions once you receive your ICBC claim # and given your treatment are performed within 12 weeks of the date of your accident date.

For Physiotherapy, you are automatically approved for 24 sessions once you receive your ICBC claim # and given your treatment are performed within 12 weeks of the date of your accident date.

For Acupuncture, you are automatically approved for 12 sessions once you receive your ICBC claim # and given your treatment are performed within 12 weeks of the date of your accident date.

Patients are responsible for paying any user-fees. 

If you feel you may need additional treatment after 12 weeks, you can request your practitioner to write a treatment plan to your ICBC adjustor, for a possible extension.

ICBC may require a medical note from your doctor recommending further treatment in order to get the extension approved.

We cannot guarantee that ICBC will approve all extension requests.

Passionate about healing? Please see our careers page. You can email us introducing yourself and attach your resume to modernwellnessmt@gmail.com. We would love to get to know you!